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Return & Refund Policies

Full refunds or exchanges will be approved for factory-sealed items within 30 days of purchase. 

Open box returns and exchanges are subjected to a 20% restocking fee if returned within 30 days of purchase. 

All merchandise can not be altered and must be free of damages, in “like new condition”, products must be in original factory carton, including all packing materials and paperwork. 

All defective items can be exchanged within 14 days of purchase, thereafter you must contact DJI for Warranty Support. 

Refresh Care and Shield Protection plans are not returnable. 

Opened memory cards and software are not returnable. 

Camrise maintains the right to refuse any returns that are altered, modified or damaged. 

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